Delivery

Shipping Information

UK Delivery Times & Costs

(Free UK Delivery when you spend over £100)

 *Orders must be placed by 11.00am UK time Monday - Friday.

If your order weighs more than 2.5kg (volumetric) or has to be delivered to a remote area and the cost of shipping your order exceeds our stated guide price it will be necessary for Land of Small to apply additional courier charges to your account. 

International Delivery Times & Costs

If your order weighs more than 2.5kg (volumetric) and the cost of shipping your order exceeds our stated guide price it will be necessary for Land of Small to apply additional courier or postal charges to your account.

Important Information

• We will dispatch your order within 24 hours, subject to payment and stock availability. If for any reason an item is out of stock we will contact you as soon as possible.
• All orders will require a signature.
• Please make sure that the shipping address is correct as we are unable to redirect orders once they are on their way to you.
• Before we can dispatch your purchases, we may need to confirm your details with your card issuer. We will do our best to keep delays to a minimum.
• Our delivery time starts from the moment an order is accepted and includes a 24 hour period where your items will be processed and dispatched. Please note this can take longer during our sale periods when it may take up to 48 hours for shipments to be dispatched.
• We work closely with our shipping partner to minimize the potential impact of custom delays on our international customers.

Insurance

Land of Small insures each purchase during the time it is in transit until it is delivered to you. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfilment by Land of Small and transfer of responsibility in the same way.

Taxes & Duties

All orders are shipped DDU [Delivery Duty Unpaid]. Product prices displayed are exclusive of all taxes and duties, as well as UK VAT. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrival. We are unable to advise the amount this may be as these cost vary from country to country.

Free Shipping

From time to time, Land of Small runs free shipping promotions. To be notified by email, sign up for our newsletter. Please note that free shipping promotions will be applied to your order on the payment page.